Shipping Policy

Shipping Policy Overview

This Shipping Policy explains how Diamond Affaire processes, ships, and delivers orders placed on Our Website. By placing an order, You agree to the terms outlined below.

Order Processing – Made-to-Order Products

Made-to-order jewelry requires a processing time of 2–3 weeks (business days). Once the piece is completed, delivery typically takes an additional 7–10 business days, depending on the destination and courier service.

Order Processing – Ready-to-Ship Products

Ready-to-ship items are processed within 5–7 business days. Delivery usually takes an additional 7–10 business days after dispatch.

Shipping Destinations

Diamond Affaire ships within the United States and to international destinations. Delivery timelines may vary based on location, customs clearance, and local courier services.

Free Shipping (United States)

We offer free shipping across the United States. All applicable customs duties, taxes, and charges for U.S. orders are included in the purchase price.

International Shipping

For orders shipped outside the United States, shipping timelines may vary. Any applicable customs duties, VAT, import taxes, or clearance charges are the sole responsibility of the customer, as determined by the destination country’s regulations.

Customs & Import Duties

Customs policies differ by country and are beyond Our control. Diamond Affaire is not responsible for customs delays or for any additional duties, taxes, or charges imposed by local authorities.

Expedited Shipping Requests

If You require expedited shipping or need to meet a specific deadline, We may be able to accommodate Your request subject to availability. Please contact Us prior to placing the order at thediamondaffaire@gmail.com.

Shipping Carriers & Tracking

Orders are shipped using trusted courier partners. Tracking details are shared once the order is dispatched. Signature confirmation may be required for high-value shipments.

Delivery Delays

Diamond Affaire shall not be liable for delays caused by courier disruptions, customs clearance, force majeure events, or circumstances beyond Our control.

Lost or Delayed Shipments

In the event of a lost or significantly delayed shipment, please contact Us promptly so We may assist with carrier coordination and investigation.

Contact Us

For shipping-related inquiries, contact Us at contact@diamondtine.com or visit https://diamondaffaire.com/pages/contact